Refund policy and 48-hour money-back guarantee

We want you to pay only for a service that works in your home. Refunds are handled by BestIPTVforUSA LLC, 2428 Castillo St, Ste D, Santa Barbara, CA 93105, United States, under the rules below. Please read this policy before you order; it is part of our terms and conditions.

1. Test it first

The free trial gives you 24 hours of the full service on one screen, with no card. Use it to check your channels, the TV guide, picture quality on your connection and the player app on your device before you buy.

2. The 48-hour money-back guarantee

If the service does not work on your device and our support team cannot make it work, you can ask for a full refund within 48 hours of your purchase. Contacting support first matters: most problems, such as a typing mistake in the login or an app setting, are fixed in a few minutes.

3. Partial refunds after 48 hours

If a major, lasting problem caused by our service appears after the first 48 hours and support cannot fix it, we can refund part of your plan, based on the time you have not used yet. Each case is reviewed individually. For example, if you used 4 months of a $75 one-year plan when such a problem started, the 8 unused months are worth $50, which is the most you could get back.

4. Major outages

If the service is completely down for more than 7 days in a row, you can ask for a full or partial refund, even after the first 48 hours.

5. When no refund is given

• After the 48-hour period, except in the cases described in sections 3 and 4.
• When the service works on your device and you change your mind, for example about the channels or features, especially if you did not use the free trial first.
• For problems with your internet connection or Wi-Fi that support has explained how to fix, such as a speed too low for the screens you use.
• For time you chose not to use.
• For player app licenses, which are sold by their developers, not by us.
• When the account was suspended for breaking our terms, for example by sharing the login outside the household.

6. How to ask for a refund

1. Contact support at bestiptvforusa@gmail.com or through the contact page, describe the problem and your device, and let us try to fix it.
2. If it cannot be fixed, reply with your order number and the reason, within 48 hours of your purchase for the money-back guarantee.
3. We confirm by email and process eligible refunds within 1 to 5 business days, back to the payment method you used. For a crypto payment, we agree with you by email how the refund is sent. Your bank may then take a little longer to show it.

7. Subscribing again after a refund

A refund can affect your ability to subscribe to BestIPTVforUSA again later.

8. Renewal and cancellation

Every plan is paid once and nothing renews automatically, so there is nothing to cancel: your service ends on the last day of the period you paid for. To keep watching with the same login, renew before that date from the plans page. Within seven days of a purchase, you can also ask us to add time or screens.

9. Contact

Questions about a refund: email bestiptvforusa@gmail.com or write to BestIPTVforUSA LLC, 2428 Castillo St, Ste D, Santa Barbara, CA 93105, United States.