Talk to a real person, at any hour
Support answers day and night, before and after you buy: write below, use the chat, or email us.
Write to support
Your message becomes a ticket: we confirm your email with a 6-digit code, then reply by email. You can follow every reply in your account.
Sending screenshots? Email bestiptvforusa@gmail.com and attach them.
Mailing address: BestIPTVforUSA, 2428 Castillo St, Ste D, Santa Barbara, CA 93105, United States.
What we can help with
- Setup
- Send your device model, the player app you use and the screen you are on. We help you sign in and check that it plays.
- Orders and renewals
- Questions about a plan, an invoice or adding screens. Support can also resend your payment link or receipt.
- Resellers
- Credit packages, your panel and sub-reseller accounts.
For the fastest answer, include
Most setup questions are solved in a single reply when these are in your first message. Many answers are already in the Firestick guide and the smart TV guide.
- The email you ordered with
- Your device, for example “Samsung TV 2021” or “Fire TV Stick 4K”
- Your player app, and its device ID if it shows one
- A photo of any error message on the screen
Not started yet? The setup guide walks through every device and every plan has a 48-hour money-back guarantee.
See plans